Why haven’t I been credited for a survey? If you took a study and haven’t seen a credit in your account after five business days, give us a holler
Why haven’t I been credited for a referral? If your friend signs up for a Vindale account using your referral link, your account will show a “pending” credit. Once your friend completes one product evaluation, the “pending” credit will verify. If your friend did all that and you still don’t see a credit, let us know
What’s the difference between “pending” and “verified”? “Pending” credits show up as soon as you start a study, product evaluation or other offer. “Pending” credits turn in to “verified” credits once you complete an offer. You’re eligible for payment when your “verified” balance is $50 or more. Learn more about “verified” vs. “pending”
How do I get my referral code? If you’re a Vindale member, you have a referral code. You can use it to claim contest prizes and earn referral cash, among other things. Get your referral code
STILL HAVE PAID SURVEY QUESTIONS? Post them in the comment section below.