5 common questions about Vindale, answered

Got questions? We’ve got answers! Below, get the lowdown on the five most frequently asked questions about Vindale or sign up for a FREE Vindale membership.

  1. Do I need a credit card to work with Vindale?
    No. It’s free to sign up for a Vindale account. It’s also free to take surveys and participate in the Reward Mail program. Certain offers–such as product evaluations–require purchase. Once you complete an evaluation, you’ll typically be reimbursed for the cost of the product. Be sure to read the instructions carefully for details.

    Bottom line: you DON’T need a credit card to make money with Vindale. However, the highest-paying offers require one. If you don’t want to use your credit card just stick to smaller offers. Another way to earn cash without a credit card is to compete in Vindale contests on the
    Vindale Facebook page and Twitter feed.
  2. Will Vindale really pay me?
    Yes–as long as you follow directions correctly! If you don’t follow directions correctly you might not get paid. Be sure to read all instructions and print out copies of confirmation emails when requested. Support staff is available to help you investigate any issues or clarify any instructions.
    Contact customer support
    See members with their checks
  3. Will I get spammed by Vindale?
    As part of our no-SPAM policy, we closely monitor and manage our email list. If you ever believe you are receiving SPAM from one of our affiliates, please forward the email to support@vindale.com. We’ll do our best to quickly investigate and resolve the issue. And, remember, you may remove yourself from the Vindale email list at any time.
    Read Vindale’s no-SPAM policy
    Add your email to Vindale’s suppression list
  4. Is my info safe?
    Vindale is a certified TRUSTe partner, which means we agree not to sell, share or publish your personally identifiable information.
    Read the Vindale privacy policy
  5. What if I want to cancel my Vindale membership?
    If you want to cancel your membership, simply sign in to your Vindale account and click the “Cancel Membership” link at the bottom of the page. Follow the instructions and click “Submit.” That’s it.

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  • Gary J.

    Who in their right mind would want to cancel a free membership and loose a chance to make money?

    • elizabeth

      Good question, Gary! ; )

  • http://? Betty Phillips

    Can never seem to qualify or get to the surveys fast eenough. Some of them come in the middle of the night and some say 9:15 .m. and arrive at 10:40: way too late eto have a chance.

  • http://don'tknow Betty Phillips

    I’m not tech savvy so don’t understand this question. This is at tht top of my page:

    http://blog.vindale.com/vindale-research/5-common-questions-about-vindale-answered-3883

  • http://don'tknow Betty Phillips

    What is “moderation” used in this context? Is it the avoidance of extremes or is it waiting for someone to take charge of the discussion and/or ask questions?

    • elizabeth

      Hey, Betty! In the context of this blog, “Moderation” means a site moderator (me!) reviews all comments before they’re posted publicly.

  • http://don'tknow Betty Phillips

    Sorry but I have no clue what you want so I’m leaving this site.

    • elizabeth

      Sorry to hear that, Betty. If you have any questions, you can always send them to elizabeth@vindalemedia.com. I’ll try my best to help!

  • Julie S.

    Please help when I try to sigh in and check my account it says that I cancelled my membership, then when I try to re-sign up the system says I need another email address. I sent a message a couple of weeks ago about this but never received an answer PLEASE HELP

  • Julie S.

    Everytime I try it tells me I’m cancelled went to address you just gave and it tells me to sign in and there is no member support spot to go to so I can talk to someone at customer support and when I call 877 number it tells me that you don’t have phone support and I’m working off my phone

  • Julie S.

    Hey Elizabeth I didn’t receive an answer to my post from yesterday afternoon. Were you able to find a solution to my problem, because I would like to get this fixed thank you for your help with this matter

    • elizabeth

      Hey Julie, I contacted support but haven’t heard back. Do you know if you added your name to our suppression list?

  • Julie S.

    I don’t remember but my reference number is Vz4woLaP if that helps

  • Julie S.

    Good morning Elizabeth, how was your weekend? Did the message I sent you Friday help any? I don’t know what to do anymore, would like to get this taken care of soon. THANK YOU

    • elizabeth

      Hi, Julie. It looks like you did accidentally cancel your account. I spoke with support. They will be re-activating your account later today or tomorrow. If you try to sign in after that and can’t, let me know.

  • Julie S.

    Thank you received e-mail early this morning and am going to try to get signed in. I appericate your help so much. HAVE A WONDERFUL DAY & WEEK!!!

    • elizabeth

      Awesome! No problemo. Thanks for your patience and you have a wonderful day and week as well. :D

  • Julie S.

    Hello, Elizabeth, sorry to bother you but I have a question. Could you please explain how to open a paypal account so that my funds can go thru there as I don’t have a bank account, I only use a wal-mart debit card. I would appericate your help if you can give it. Thank you and have a great day!

  • Vindale

    If your membership was canceled you should have gotten an email stating why and next steps.

    • Chandrasheker

      i haven’t got any mail about my cancellation.but when i tried to login it says your membership was cancelled by vindale research please help me with the problem as i want to continue with my previous account.

      • Vindale

        Please post your referral link and I will take a look.

  • Chandrasheker

    This is my referral link: http://tryvindale.com/V4d3AoaF
    please help me out.

  • Chandrasheker

    hi vindale,
    i am still not able to login my account as it says it was cancelled by vindale research atleast can u pay off my balance in my account $279 that i earned with lot of efforts..please help me out

    • Vindale

      You will have to speak directly with support for help with this matter.

      • Chandrasheker

        they are not responding to my mail..what can i do????

        • Vindale

          What are the numbers of your tickets?

          • chandrasheker

            TICKET #VHLVTJ
            i have a total of 279 dollars in my account which is a very hard earned money.please if you dont want me to continue as a member atleast pay off my balance in my account.i request you please.

  • Vindale

    I spoke with support and they said your account was flagged for unusual activity. If you are able to provide an explanation, please submit your it to support.

  • Chandrasheker

    I havent done any unsusal activity please help me what should i do further.they have asked me to send W9 by post and i did that and it reached to Vindale by post today.

  • Chandrasheker

    how can i provide explanation to support? and i mailed to support@vindale.com regarding my membership cancellation and i haven’t got any reply from them, what should i do?someone please help me out.

  • Vindale

    Please allow up to 5 business days for them to respond.

  • Chandrasheker

    but they are not raising any support ticket for my mail is that because my account is flagged for unusual activity?