Wondering where your payment is? Before you contact support or cancel your account (we really hate when people do that!), ask yourself …
Did I request a payment?
If you’ve chosen to be paid by check, you must submit a payment request to get paid. You can submit a payment request any time your account balance reaches $50 or more.If you’d rather skip the hassle of requesting payments, add a PayPal email to your Vindale account (enter it in the “PayPal” email field near the top of the page). Don’t have a PayPal account? Create a free PayPal account
Did I request payment on time?
We call payment processing days “pay days.” These occur twice a month, on the 15th and last day of every month (or the nearest business day preceding those days). To be included in the most current payment cycle, you must request payment before 12:00 AM EST on a pay day.
Has my “verified” balance reached $50? Payment is based on your “verified” balance. When your “verified” balance reaches $50 or more you’ll be eligible for payment. If your pending balance is $50 or more, that doesn’t necessarily mean you’re eligible to get paid yet.